Privacy Policy

Effective Date: 26 June 2025
Website: https://cloudnettech.co.uk

1. Who We Are

Cloudnet Tech Ltd (“we”, “us”, or “our”) is a UK-based digital services company. We specialise in web development, hosting, software development, UI/UX design, multimedia services, cloud solutions, and plugin development including the WordPress plugin Campaign Optimizer Pro.

2. What We Do

We offer the following services:

  • Website & Email Hosting

  • Web Design and Web Development

  • UI/UX Design

  • Graphics and Multimedia Design

  • Software Development

  • Cloud-Based Services and Workload Hosting

  • WordPress Plugin Development

3. Information We Collect

Depending on your interaction with our site or services, we may collect:

a. Website Visitors

  • IP address

  • Browser type and device

  • Pages visited

  • Cookies and usage data

b. Clients and Users

  • Name, email address, phone number

  • Billing and payment details (via secure third parties)

  • Project specifications and communications

  • Hosting or cloud usage metrics

c. Plugin Users

See Section 10 for Campaign Optimizer Pro details.

4. How We Use Your Information

We use your data to:

  • Provide and manage our services

  • Communicate with you

  • Deliver projects and hosting infrastructure

  • Improve our offerings

  • Comply with legal obligations

We never sell or rent your personal data.

5. Legal Grounds for Processing

We rely on the following legal bases:

  • Your explicit consent

  • Fulfilling contracts

  • Legal compliance

  • Legitimate business interests

6. Data Retention

We retain personal data only for as long as necessary:

  • To provide ongoing services

  • For legal, regulatory, or tax purposes

  • You may request deletion of your data at any time (see Section 9)

7. Cookies

We use cookies to enhance your experience. Details are provided in our Cookies Policy.

8. Data Security

We use SSL encryption, secure hosting, and industry best practices to protect your data. Sensitive data (e.g., payment information) is handled by PCI-DSS-compliant providers.

9. Your Rights

Under UK GDPR and DPA 2018, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Request data portability

  • Lodge a complaint with the ICO (ico.org.uk)

To exercise your rights, email: [email protected]

10. Plugin-Specific Policy: Campaign Optimizer Pro

Campaign Optimizer Pro integrates Google Ads data into your WordPress dashboard.

a. Use of Google API Services

  • Uses the Google Ads API, with user consent

  • Scope requested: https://www.googleapis.com/auth/adwords (read-only)

  • No data is stored on our servers

  • Data is fetched in real-time via OAuth2 and displayed only within your WordPress admin

b. Compliance

  • We fully comply with Google’s Limited Use Policy

  • You can revoke access at any time via your Google account settings

11. Third-Party Tools

We may use the following:

  • Google Analytics

  • Google Ads

  • Stripe (payments)

  • Cloudflare (security & CDN)

  • WordPress plugins

Each third-party provider has its own privacy policy.

12. Contact Us

If you have questions or concerns:

Cloudnet Tech Ltd
Email: [email protected]
Website: https://cloudnettech.co.uk