Multi-Channel Ecommerce Platform Order Management
Bring supported marketplace orders into one operational environment where authorised users can review order references, channels, account information, status and commercial values.
Current Foundation
Multi-Channel Ecommerce Platform
CloudNet CommerceOS
A professional Multi-Channel Ecommerce Platform bringing marketplace orders, inventory, shipping, fulfilment workflows and commercial reporting into one operational commerce environment.
CloudNet Technologies is developing CloudNet CommerceOS around Amazon, eBay, TikTok Shop and Temu marketplace workflows. For the Amazon integration, production use remains subject to Amazon approval; the current security foundation includes Multi-Factor Authentication, role-based access, tenant-aware controls and structured audit logging.
Request Technical DiscussionMulti-Channel Ecommerce Platform
Architecture
CloudNet CommerceOS is being developed around a common operational model connecting marketplace orders, inventory, shipping, fulfilment and commercial reporting rather than treating every marketplace as an isolated system.
Multi-Channel Ecommerce Platform Inventory
Maintain master SKUs, product information, stock quantities, base costs and operational data through a central inventory structure.
Current FoundationMarketplace Account Connections
Seller-authorised connection workflows provide the basis for supported Amazon, eBay and future marketplace integrations.
Development ActiveShipping & Label Management
Connect postage-label processing, shipment preparation and dispatch activity with the originating marketplace order.
ExpandingCross-Channel Commercial Reporting
Review supported revenue, marketplace fees, shipping expenditure, VAT and estimated commercial margin through one reporting view.
Current FoundationEcommerce Workflow Automation
Product and operational rules create the foundation for warehouse instructions, shipping workflows and future automated order-to-dispatch operations.
Current FoundationMulti-Channel Ecommerce Platform
Dashboard
CloudNet CommerceOS is being developed as a central operational workspace for marketplace connections, recent orders, inventory, shipping, commercial reporting and controlled staff workflows.
Multi-Channel Ecommerce Platform
Marketplace Integrations
Marketplace connectivity is a core part of CloudNet CommerceOS. Amazon and eBay integration work forms part of the current development foundation, while TikTok Shop and Temu are included within the marketplace expansion roadmap.
Amazon SP-API
Amazon integration is being developed for authorised seller workflows covering Product Listing, Pricing, Finance & Accounting, Inventory & Order Tracking and Direct-to-Consumer Shipping (Restricted). Production use remains subject to Amazon approval.
eBay
eBay marketplace development includes authorised account connection workflows and supported order and fulfilment information connected with the common operating model.
TikTok Shop
TikTok Shop integration is included within the roadmap for supported seller-authorised product, inventory, order and fulfilment workflows.
Temu
Temu integration is included within the marketplace roadmap so supported commerce functions can ultimately operate through the same platform.
Multi-Channel Ecommerce Platform
Amazon SP-API
CloudNet CommerceOS is being developed as a public solution for authorised Amazon sellers. The submitted Amazon Solution Provider scope covers the United Kingdom, United States and Canada and the roles shown below. Production API use remains subject to Amazon review and approval.
| Amazon Role | CloudNet CommerceOS Purpose |
|---|---|
| Product Listing | Support authorised seller listing management and product-listing workflows within the multi-channel platform. |
| Pricing | Support authorised offer and pricing workflows associated with the seller’s connected Amazon account. |
| Finance & Accounting | Retrieve supported financial information required for merchant reconciliation, marketplace-cost visibility and commercial reporting. |
| Inventory & Order Tracking | Synchronise supported Amazon inventory, orders and operational order status with the seller’s central CloudNet workflow. |
| Direct-to-Consumer Shipping (Restricted) | Access shipment recipient information only where necessary for authorised merchant-fulfilled shipping and eligible Amazon Buy Shipping label workflows. |
Multi-Channel Ecommerce Platform
Amazon Data Handling
The Amazon integration is designed so Amazon information is processed only for seller-authorised operational purposes. Buyer personally identifiable information is handled separately from general inventory, financial and commercial data and is limited to the restricted shipping purpose for which it is required.
Buyer PII Purpose Limitation
Buyer personally identifiable information required for an Amazon merchant-fulfilled order is used only where necessary for the authorised shipping and label-generation workflow. It is not intended for advertising, direct marketing, buyer profiling or unrelated analytics.
PII Retention & Deletion
Buyer PII used for an authorised shipping workflow is configured for a 22-day application retention period, with earlier deletion where an applicable Amazon deletion, revocation or authorisation event requires it.
Seller Authorisation
Amazon account connectivity is implemented around Amazon-supported seller authorisation mechanisms. Manual Amazon channel credential entry is blocked, and CloudNet CommerceOS does not require merchants to disclose their Amazon Seller Central password.
Data Minimisation & Encryption
Amazon information is accessed and retained only for the seller-authorised operational purpose. Buyer PII is encrypted before PostgreSQL persistence using OpenBao Transit AES-256-GCM96 and is decrypted just-in-time for the authorised workflow, with access restricted to appropriate systems and users.
Multi-Channel Ecommerce Platform
Orders to Dispatch
CloudNet CommerceOS is intended to connect the operational lifecycle from marketplace order intake and inventory availability through warehouse processing, shipping, dispatch and commercial reporting.
Marketplace Order Intake
Bring supported marketplace order information into a common dashboard so authorised staff can identify the channel, merchant account, status and required operational action.
Master SKU Rules
Connect master SKU records with operational instructions and product-specific processing rules used within fulfilment workflows.
Postage Label Processing
Current application workflows include postage-label upload and processing as the foundation for more automated dispatch operations.
Amazon Buy Shipping
Amazon Buy Shipping functionality is part of the production roadmap for eligible merchant-fulfilled orders, subject to applicable Amazon roles, permissions and integration approval.
RoadmapProfit & Cost Reporting
Consolidate supported revenue, marketplace fees, shipping expenditure, VAT and estimated margin into a central commercial reporting view.
Staff Operations
Administrative and staff-facing workflows are intended to keep operational users focused on the tasks appropriate to their assigned role.
Multi-Channel Ecommerce Platform
Unified Operations
The objective is not simply to connect more marketplace APIs. CloudNet CommerceOS is being designed to reduce operational separation by connecting marketplace activity with one common order, inventory, fulfilment and reporting model.
| Fragmented Workflow | CloudNet CommerceOS Workflow |
|---|---|
| ✕ Separate Marketplace Dashboards Staff repeatedly move between marketplace interfaces to locate orders, stock, shipping information and account activity. | ✓ Unified Marketplace Visibility Supported marketplace activity can be presented through a common operational environment. |
| ✕ Disconnected Inventory Records Products sold through several marketplaces can require repeated manual stock reconciliation. | ✓ Central Master SKU Model A shared product reference can connect inventory, orders, operational rules and supported marketplace synchronisation. |
| ✕ Manual Shipping Transfers Shipment information is repeatedly moved between order and carrier systems. | ✓ Connected Shipping Workflows Shipping and label activity can be associated with the originating marketplace order. |
| ✕ Separate Commercial Reports Channel revenue, costs and operational information are often analysed through unrelated reports. | ✓ Cross-Channel Reporting Supported commercial information can be reviewed through one operational reporting environment. |
Multi-Channel Ecommerce Platform
Security Architecture
Security controls supporting CloudNet CommerceOS and its Amazon integration include tenant-aware access, Multi-Factor Authentication, role-based least privilege, controlled private connectivity, Cloudflare WAF protection, OpenBao-backed encryption and structured audit logging.
The controls below describe the current application and infrastructure security foundation used for the Amazon integration. Production Amazon API access remains subject to Amazon review and approval.
🔐 Multi-Factor Authentication
Multi-Factor Authentication is enforced on protected CommerceOS workflows, including privileged and administrative access paths.
Current Control🏢 Multi-Tenant Isolation
Tenant-scoped application controls isolate merchant organisations, marketplace credentials, orders, inventory, configuration and operational records within the CommerceOS data model.
Current Control🧑💼 Role-Based Access
Individually identifiable accounts, defined application roles, least-privilege controls and tenant-aware authorisation restrict access to protected CommerceOS workflows.
Current Control📝 GDPR-Focused Audit Logging
System, application, auditd, AIDE and OpenBao audit evidence supports security investigation. Security logs are archived to private Cloudflare R2 with retention exceeding 12 months and are subject to documented review.
Current Control☁ Cloudflare WAF & Controlled Edge
Public CommerceOS traffic is protected by Cloudflare WAF and routed through controlled HA gateway and HAProxy services. Backend data services communicate over restricted private network paths rather than public exposure.
🔑 Marketplace Authorisation
Amazon connectivity uses the seller-authorised OAuth path. Amazon credentials are not hard-coded or placed in queue payloads; protected credentials are encrypted using OpenBao and decrypted only when required by the server-side workflow.
Multi-Channel Ecommerce Platform
Product Roadmap
CloudNet CommerceOS is a pre-release platform being expanded from an existing operational application foundation into a broader multi-tenant SaaS product.
Current Application Foundation
- Unified marketplace order dashboard
- Master SKU and inventory management
- Amazon marketplace connection development
- eBay marketplace connection development
- Marketplace order synchronisation workflows
- Profit and commercial reporting
- Postage-label upload and processing
- Processed shipping-slip records
- Product and operational rules
- Marketplace account linking workflows
- Channel-specific order visibility
- Order, inventory and channel search tools
- Revenue, fee, VAT and shipping-cost tracking
- Staff account creation and management
- Separate administrator and staff interfaces
Production Roadmap
- Expanded multi-tenant SaaS automation
- Expanded tenant lifecycle controls
- Additional production authentication hardening
- Expanded MFA policy automation
- Expanded role and least-privilege automation
- Expanded security monitoring and audit analytics
- Amazon SP-API production authorisation
- Amazon listings and inventory workflows
- Amazon pricing and financial workflows
- Amazon Buy Shipping integration
- TikTok Shop marketplace integration
- Temu marketplace integration
- Additional supported carrier integrations
- Improved cross-channel stock synchronisation
- Enhanced monitoring and operational reporting
Multi-Channel Ecommerce Platform
Integration Resources
CloudNet CommerceOS is being designed around supported marketplace and infrastructure APIs. The following links lead to official third-party developer and integration resources.
Multi-Channel Ecommerce Platform
Policies & Compliance
CloudNet Technologies publishes company, privacy, contractual and compliance information for customers, partners and marketplace integration reviewers.
CloudNet Technologies Limited
Email: [email protected]
Telephone: 0161 710 4311
For product, integration or technical enquiries, use our contact and consulting page .
Multi-Channel Ecommerce Platform
Pricing & Commercial Availability
CloudNet CommerceOS is currently a pre-release platform. Commercial pricing will be provided on a quotation basis according to the scope of each deployment.
Quote-Based Pricing
Commercial Pricing Tailored to Each Deployment
CloudNet CommerceOS does not currently have a fixed public subscription price because the platform remains pre-release and deployment requirements can vary between merchants.
Commercial deployments will be offered on a quotation basis. Pricing will be determined according to the required marketplace integrations, order volumes, implementation scope, infrastructure requirements, operational modules and support requirements.
Marketplace integrations
Order & transaction volumes
Required platform modules
Implementation scope
Infrastructure requirements
Support requirements
Organisations interested in CloudNet CommerceOS can contact CloudNet Technologies Limited for a commercial discussion and quotation based on their intended use of the platform.
Request a Commercial QuotationMulti-Channel Ecommerce Platform
Product Status
CloudNet CommerceOS is a pre-release Multi-Channel Ecommerce Platform being expanded from an existing ecommerce operations application into a production multi-tenant SaaS environment.
Pre-Release Platform
CloudNet CommerceOS currently has an operational application foundation while additional production marketplace, SaaS and security capabilities continue through the product roadmap.
Marketplace functionality is introduced according to development progress, testing, applicable API capabilities, account eligibility, seller authorisation, required permissions and third-party marketplace approval requirements.
Features specifically labelled as roadmap functionality on this page should not be interpreted as generally available production features.
Discuss CloudNet CommerceOS with CloudNet Technologies
Talk to CloudNet Technologies Limited about CloudNet CommerceOS, marketplace integrations, ecommerce automation, SaaS architecture or multi-channel operational requirements.
Contact CloudNet Technologies
Product and third-party notice:
CloudNet CommerceOS is a pre-release product.
Functionality explicitly identified as roadmap
functionality is not represented as generally available
production functionality. Commercial pricing is currently
provided on a quotation basis and may vary according to
integration scope, transaction volumes, implementation,
infrastructure and support requirements. Marketplace
integrations depend on the relevant marketplace APIs,
permissions, seller account eligibility, technical
requirements and approval processes. Amazon, eBay,
TikTok, Temu, Microsoft, Cloudflare and other third-party
names and trademarks belong to their respective owners.
References to third-party services do not imply
endorsement of CloudNet Technologies Limited.